At Coopers Needle Works, we’re proud to share feedback from our clients across diverse industries. Discover how our precision-engineered tubes, needles, and custom services have supported their projects and built lasting partnerships.
What Our Clients Say
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Frankie B.
Customer Support
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Customer testimonials play an essential role in building trust and credibility for Coopers Needle Works. They allow potential clients to hear directly from those who have experienced our services, showcasing the quality, reliability, and expertise we bring to each project. Testimonials highlight our commitment to customer satisfaction and help others make confident, informed decisions when choosing us as their precision engineering partner.
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What is the average lead time?Lead times vary depending on the complexity of the product. Generally, orders are completed within 3-5 days for standard items, 7-10 days for more intricate products, and 10-14 days for highly specialized or custom items.
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How do I know which service best supports my product requirements?Our dedicated team at Cooper's Needleworks is here to offer advice and guidance tailored to your specific needs. We understand that each project is unique, and we can help you determine the most suitable services and materials to ensure your product design is fully supported from start to finish. Feel free to reach out to us for personalized assistance.
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What is the difference between 304 and 316 stainless steel tube?304 Stainless Steel: Commonly used in general applications with good corrosion resistance but less effective in chloride-rich environments. 316 Stainless Steel: Contains molybdenum, which provides enhanced corrosion resistance, especially against chlorides and chemicals, making it ideal for marine, chemical, and coastal environments.
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Is there a minimum order value?Yes, the minimum order value is £45 for domestic orders and £50 for international orders. However, if you choose to collect your order from our Birmingham location, there is no minimum order requirement.
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How is postage calculated?We use well-known, reliable carriers to ensure your order is delivered safely. Postage costs are categorized based on the size, weight, and dimensions of your order. For added convenience, all orders above £500 qualify for free postage.
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Can I collect my stainless steel order from the Birmingham location?Yes, orders can be collected directly from our Birmingham location. Please contact us to arrange your collection.
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Do you offer custom stainless steel products in Birmingham?Yes, we specialise in custom-engineered stainless steel solutions tailored to your specific needs.
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Is your production workshop based in BirminghamYes, we manufacture and supply a wide range of high-quality stainless steel products right here in Birmingham.
What Our Employees Think
Working at Cooper's Needle Works has been a truly rewarding experience. The company fosters a collaborative and supportive environment where everyone's contributions are valued. The focus on precision engineering and quality assurance has allowed me to hone my skills and grow as a professional. I particularly appreciate the emphasis on continuous improvement and the opportunities to learn new techniques and technologies. The company's commitment to safety and employee well-being is commendable, and I feel fortunate to be part of such a dedicated team.
Ben - Precision Engineer
Been nothing but excellent service these 20+ years we have worked together. Coopers have always supplied us with high quality work with super-fast delivery. Good material, high stock and packaged extremely well. Never had any problems and everyone at the company has always helped with any enquires we may have had. I highly recommend and have nothing but praise with all the support they continue to provide us.
N. Randle
Company Director