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Contact Us
CNW is a family run business established in 1933, specialising in the precision engineering of stainless steel tubing and needles. Our aim is to provide a high quality manufacturing service recognising the need to continually strive for improvement to ensure customer satisfaction.
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What is the average lead time?Lead times vary depending on the complexity of the product. Generally, orders are completed within 3-5 days for standard items, 7-10 days for more intricate products, and 10-14 days for highly specialized or custom items.
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How do I know which service best supports my product requirements?Our dedicated team at Cooper's Needleworks is here to offer advice and guidance tailored to your specific needs. We understand that each project is unique, and we can help you determine the most suitable services and materials to ensure your product design is fully supported from start to finish. Feel free to reach out to us for personalized assistance.
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What is the difference between 304 and 316 stainless steel tube?304 Stainless Steel: Commonly used in general applications with good corrosion resistance but less effective in chloride-rich environments. 316 Stainless Steel: Contains molybdenum, which provides enhanced corrosion resistance, especially against chlorides and chemicals, making it ideal for marine, chemical, and coastal environments.
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Is there a minimum order value?Yes, the minimum order value is £45 for domestic orders and £50 for international orders. However, if you choose to collect your order from our Birmingham location, there is no minimum order requirement.
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How is postage calculated?We use well-known, reliable carriers to ensure your order is delivered safely. Postage costs are categorized based on the size, weight, and dimensions of your order. For added convenience, all orders above £500 qualify for free postage.
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